Lunawigs does fully respect the intellectual property rights of third parties and has a strict zero-tolerance policy against any counterfeit and/or infringement of intellectual property.
We do regularly review the listings on our website in order to avoid any possible intellectual property infringement. If any listing is found to violate Lunawigs’s policy, it will be removed.
Despite our efforts to avoid any sale of infringing products on our website, due to the high number of products, there are times in which we cannot detect or identify intellectual property infringements. That is why we strongly encourage our customers or intellectual property rights holders to cooperate with us. In this sense, if you believe your intellectual property right has been infringed, we urge you to let us know about it and to follow our procedure of complaint.
You can start a complaint by submitting a Notice of Claiming Infringement. The Notice can be submitted to us by email:firstname.lastname@example.org . Upon receipt of your Notice, we will conduct a fast internal investigation, and should your complaint be accepted, we will take actions against the alleged infringing listing/s accordingly.